PHASE 5 UPDATE
PHASE 5 UPDATE DECEMBER 23
With the arrival of Omicron, and our province and country facing the highest COVID numbers of all time, we are asking for your co-operation in helping us follow the latest provincial guidelines which we 100% support.
As of this date, our shop will operate at 50% capacity. We are requesting everybody who plans on visiting us to book an appointment by clicking on the green "Book Now" button below. It's easy, painless, and needed for COVID tracing purposes.
Face masks worn properly covering both nose and mouth will continue to be mandatory for entry into our business. Pulled up bandanas, and other workarounds, which we almost never see these days, "and thank you for that" will not be acceptable.
Our goal is to create the safest conditions possible for all our customers who visit us, our staff, and their families, and we see masks being worn inside buildings as totally necessary based on todays situation.
Just an FYI, all our staff have been double vaccinated, some already triple, and will be wearing masks anytime they are inside our shop. We have already ordered a two months supply of Canadian produced Vitacore Industries N95 masks for shop use to help protect you and all of our staff. We want everybody visiting us to be confident we are providing the absolute safest shopping/working environment possible.
Our website has been recently upgraded, and it now shows most of our in-store inventory. If you don't see what you're looking for, please feel free to give us a call, and we'll do our best to assist. We are now also set up for online sales, a major milestone for a small locally owned business like ours. We hope you enjoy and embrace the online sales capabilities we are now able to offer you.
Our “no test ride policy” will continue until further notice. We want to be very upfront and clear about this policy to avoid any disappointment for all potential customers. Since Covid has begun, over two thousand customers have purchased bikes priced anywhere from $399 to$13,999 with no test rides and to date it has created no issues whatsoever.
We will not accept cash as a form of payment going forward.
And finally, thanks to everyone the past year and a half for being flexible and helping to reduce the COVID risk as much as possible for our customers, staff, families, and our community.
We ask you to be considerate and understanding of the situation we all face together for just a bit longer as Canada moves into a "New Normal" that has yet to be defined.